With a company history rich with acquisitions from the world over,
Lightspeed was ripe for a way to harmonize the divergent styles
presented in its products.
The Flame design system is a collaborative living set of
multidisciplinary tools that helps Lightspeeders create unified
experiences for its customers.
My contribution to the project was to:
produce and evolve the team Sketch shared library,
use an innersource model to facilitate contributions and
discussions between siloed teams of >20 front-end and
designers,
build an ultimately successful business case to management for a
dedicated Design Systems team,
develop the roadmap for the Design System and present it as OKRs
to management,
design, write, publish, and evangelize a Design System
Documentation website.
correctly identify, design, include new components, patterns, and
best practices into the Design System,
To date, the Lightspeed Flame Design System contains:
an Abstract-versionned Sketch library of shared components and
styles,
Product Content guidelines for writing within Lightspeed products,
a website of 51 pages documenting all components, best practices,
code samples, and APIs for all atoms, components and patterns
Framer Classic and FramerX libraries for high-fidelity interactive
prototyping using the Design System components
At the time of writing, Flame is in active use at Lightspeed by all web front-end teams. It powers 10 teams,
5 products, and 30 Lightspeeders to deliver
value to our customers.
How did this happen? What was my process?
1. Humble beginnings (CSS)
Starting in 2016, I noticed that most design work at Lightspeed was
inconsistent at many levels. Having worked on a Design System
previously at EF, I understood how to this problem could be
remedied. My first step was to find allies among the Front-end
development guild. Together, we explored the idea of building a
Design System, and how this might benefit UX Design and Front-end
development.
The first few components were made of CSS classes. We decided to
leverage a small project as a proof-of-concept. Getting buy-in from
PMs and other developers across the organization was critical: a
small time investment up-front in exchange for more quality, speed,
and consistency in the future.
UI design for the Design System proof-of-concept (currently in
production)
2. Growth & team buy-in (contributions & React)
Developers and designers quickly gained interest in the Design System.
All designers were already using the Sketch and Framer libraries we
had created for ultra-fast UI design and prototyping.
Developers from other teams who saw value in this Design System
started using it and contributing back to it. This was amazing! Very
quickly, the number of components available to us was growing due to
the positive feedback loop that the team had initiated.
In a collaborative decision, the contributors decided to evolve from
CSS tokens & shared styles to React.
The move to React components empowered designers to bring more types
of components to the Design System.
Sample of the icon set created as React components
3. Tabular expansion
Realizing the power of the Design System on one hand and some
inconsistent pages in our products, I rallied designers from each of
the major 3 web products from Lightspeed to collaborate on the design
and conceptualization of a Table component: arguably the most complex
component yet.
To maximize usefulness for all developers, designers, and customers,
this Table component would have to support many workflows and
modalities. I led interface inventories, competitive analyses, and
many design workshops with stakeholders in order to get this right.
Filter Table from the Flame Design System
4. Birth of a team
After a year and a half of building the Design System in a distributed
way, I wanted to further increase the velocity and quality of the
Design System. I pitched to key stakeholders the idea that the company
should invest in a dedicated team for the Design System.
The Lightspeed Design System team enjoying some Ramen 🍜
5. Hardening and evangelizing
With a newfound team and hopeful hearts, the team transitioned from
working on the Design System as an "innovation time" project to
treating it like a product. Our first initiative was to improve the
developer experience of using the Design System.
Landing page for the Lightspeed Flame Design System